Updating files on iphone


18-Dec-2018 01:32

Do your files look different between your computer, tablet, phone, or dropbox.com? This step-by-step article will walk you through troubleshooting steps, and will solve the majority of syncing problems.

Fixes for sync issues can range from easy to complex, but any solution will require you to take some action.

Fix: If you do not see the tray icon, you do not have Dropbox installed on your computer.

You should reinstall the Dropbox desktop application.

Fix: If the Desktop icon is grey, then there are two possible explanations: either you're not connected to the internet, or else Dropbox isn't set to run at startup.

To set apps to run at startup, see instructions for your specific operating system.

Once this setting is changed, Dropbox should start and sync automatically.

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If you've verified that you're a member of all shared folders, move on to step 4.Fix: If the addresses are different (look carefully for typos), then you have multiple accounts and your devices will not sync.Follow these steps to link a computer and other devices to your Dropbox. If your files have not synced after restarting, move on to step 6.Note: On dropbox.com, sign in, click your name, click Settings, and then select your account (if you have linked more than one).

Fix: Delete files as necessary, or enable Selective Sync.If you've verified that both your device and your Dropbox account have enough available space, move on to step 10.Fix: Add the Dropbox cache folder to an ignore list on your security/antivirus software. Once synced, you should no longer see these warnings or quarantine messages.Note: Unlike other folders in Dropbox, the ".dropbox.cache" folder should have a red X on it—this folder does not need to sync.



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